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Dining Experience Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Aramark is a global leader in food service, facilities, and uniform services, committed to delivering exceptional value and experiences to millions of guests across 15 countries. Rooted in a service-driven culture, Aramark emphasizes inclusive workplace practices that value diversity and foster an environment where every employee is encouraged to contribute fully. With a mission to make a meaningful impact on employees, partners, communities, and the environment, Aramark prides itself on providing career growth opportunities, comprehensive training programs, and a supportive work atmosphere. The company maintains a strong commitment to equal employment opportunities and adheres to nondiscriminatory employment practices across all... Show More

Job Requirements

  • Bachelor’s degree or equivalent professional experience
  • Minimum of four years of relevant experience in food service operations
  • At least one to three years of leadership or management experience
  • Strong verbal and written communication skills
  • Ability to lift, push, pull, or carry items weighing up to 50 pounds
  • Ability to stand for extended periods as required

Job Qualifications

  • Minimum of four years of relevant experience in food service operations
  • At least one to three years of leadership or management experience
  • Proven background in food service management
  • Bachelor’s degree or equivalent professional experience required
  • Strong verbal and written communication skills
  • Demonstrated ability to build and maintain effective client and customer relationships
  • Commitment to delivering exceptional customer service in accordance with Aramark standards
  • Ability to collaborate across departments to deliver a unified dining experience
  • Ability to lift, push, pull, or carry items weighing up to 50 pounds
  • Ability to stand for extended periods as required

Job Duties

  • Provide leadership, direction, motivation, and development for teams including recruiting, evaluating, training, coaching, and performance management
  • Ensure food service operations align with the established Executional Model
  • Support staff by establishing clear expectations and shared understanding of goals and execution strategies
  • Implement recognition programs that reward employee contributions and performance
  • Ensure consistent compliance with safety and sanitation standards across all operations
  • Identify client needs and effectively communicate operational enhancements and growth initiatives
  • Adopt and implement Aramark operational systems and best practices
  • Drive revenue growth while managing budgets, with a focus on controlling food, beverage, and labor costs
  • Ensure accurate and ongoing preparation of profit and loss statements
  • Achieve established food cost and labor performance targets
  • Allocate resources efficiently to maintain service quality while adhering to budget constraints
  • Execute and sustain Aramark strategies for labor planning and culinary initiatives
  • Create value through operational efficiency, cost control, and effective profit management
  • Maintain full compliance with Operational Excellence standards, including food service delivery and labor utilization
  • Oversee all activities related to food production, distribution, and service
  • Promote a safe and healthy environment for clients, customers, and employees
  • Ensure compliance with all applicable policies, procedures, and regulations, including safety, health, and labor laws
  • Develop and maintain systems for food procurement, receiving, storage, preparation, service, and menu planning
  • Prepare operational forecasts, analyze variances, and manage associated accounting responsibilities
  • Monitor and enforce sanitation and safety standards within assigned areas
  • Lead unit staff in production management, merchandising, quality assurance, cost controls, labor oversight, and training programs
  • Recruit, hire, train, and retain front-line employees
  • Conduct scheduled inventory counts
  • Maintain accurate documentation in accordance with Aramark standards, government regulations, and accrediting agencies
  • Build and sustain strong relationships with client leadership and maintain positive client and customer engagement at all organizational levels
  • Participate in sales initiatives and contract-related discussions as needed
  • Identify opportunities to introduce new products and services that drive sales growth and customer retention
  • Oversee front-of-house dining operations
  • Develop and implement food service strategies aligned with client objectives and values, including sustainability initiatives

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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