Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Generous Paid Time Off
Parental leave
Medical insurance
Dental Insurance
Vision Insurance
retirement plans
Mental Health Resources
Support for families
Professional Development
Commuter Benefits
Campus discounts
Job Description
Harvard University is a prestigious institution renowned globally for its excellence in education, research, and innovation. With a vibrant community committed to advancing its world-changing mission, Harvard fosters an environment that inspires collaboration, innovation, and personal growth. The Central Administration (CADM) is a large organization within Harvard University employing over 5,000 people dedicated to supporting the schools, students, faculty, staff, alumni, and surrounding communities. CADM plays a pivotal role in maintaining the university's overall excellence by providing high-quality, efficient services that help the various schools achieve their educational and operational goals. Joining Harvard University's Central Administration means becoming part of... Show More
Job Requirements
- high school diploma or equivalent
- two years experience in commercial food service or hospitality industry
- proficiency with English language speaking, reading and writing
- basic computer skills
- basic math skills including cash handling and use of measurement devices
- ability to handle customer inquiries in person and by phone efficiently and professionally
- ability to follow directions
- neat appearance and adherence to dress code
- must be able to routinely lift 50 lbs without restrictions
- ability to stand, walk, lift, use manual dexterity, reach, handle, bend continuously
- ability to push/pull, ascend and descend stairs and ladders frequently
- ability to climb, squat, sit, kneel occasionally
- must comply with food employee illness policy
- pre-employment screening including identity, criminal and drug test required
- must work on-site at Harvard campus location
- no visa sponsorship provided
Job Qualifications
- high school diploma or equivalent
- proficiency in English speaking, reading and writing
- two years experience in commercial food service or hospitality industry
- basic computer skills and ability to learn business applications
- basic math skills including cash handling and measuring device analysis
- ability to handle customer inquiries efficiently and professionally
- ability to follow directions
- neat appearance and compliance with HUDS dress code
- ServSafe certification within one year of employment
- previous university environment experience preferred
- ability to work independently and as part of a team
- excellent communication skills
- ability to work cooperatively and respectfully with diverse staff, management and guests
- strong multi-tasking skills
- ability to work in a fast-paced environment
- customer service oriented
Job Duties
- maintains a positive working relationship with students, faculty and guests of the university
- operates Micros and/or Blackboard workstation
- swipes all ID cards as required
- processes all methods of payment including cash and non-cash transactions, Crimson Cash and Board Plus
- processes function counts and all meal replacement orders
- completes cash drawer audit at the beginning and reconciliation at the end of each shift
- requests appropriate denominations prior to opening and during meal periods
- deposits/submits paperwork, cash and meal tickets to secure site or management
- guides students/guests to safe menu items considering food allergies and intolerances
- informs students/guests on foods to avoid by knowing the menu or referring to person in charge
- reads and writes the daily menu board and is familiar with food items served
- monitors serving lines during meals to ensure quality and quantity
- supports events including setup, execution and cleanup
- maintains cleanliness of dining room throughout the day
- keeps tables, chairs, table tents, napkin dispensers and salt and pepper shakers clean
- refills napkins, salt and pepper shakers as needed
- updates table tents as directed
- assists in servery area set-up and dining areas as needed
- sets up front of house stations per unit guidelines
- separates menu identifiers and utensils for food
- completes dessert preparation and culinary display setup and breakdown
- reports malfunctioning equipment to management
- leaves work station clean and restocked
- recycles products per policy
- fills sanitation and temperature logs accurately
- reports corrective actions needed
- follows sanitation standards in compliance with regulatory agencies
- communicates and works cooperatively and respectfully with diverse staff, management and guests
- complies with food employee illness policy
- represents HUDS positively and professionally
- works to meet Harvard Dining Services mission and core values with enthusiasm and cooperation
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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