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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Career development opportunities
Job Description
Marine Corps Community Services (MCCS) is a dedicated organization committed to enhancing the quality of life for Marines, their families, and others within the Marine Corps Community. Serving as a comprehensive program, MCCS offers a variety of support services, recreational activities, and vital resources that contribute to the well-being and readiness of the Marine Corps community. The organization operates with a team-oriented environment that includes military personnel, civilian employees, contractors, and volunteers who collaboratively work to keep MCCS functioning smoothly and effectively. MCCS maintains a service-oriented culture, embodying a steadfast commitment to the Corps and its mission.
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Job Requirements
- High school diploma or equivalent
- six months experience in operating a computer preferred
- knowledge of basic cash handling techniques
- ability to occasionally lift up to 20 lbs
- ability to comply with all safety regulations
- ability to provide excellent customer service
- legal eligibility to work in the United States
Job Qualifications
- Six months experience in operating a computer preferred
- knowledge of basic cash handling techniques
- ability to provide friendly and courteous customer service
- basic communication skills
- ability to work in a team environment
- ability to follow safety procedures
- attention to detail
- ability to handle multiple tasks
- basic problem-solving skills
Job Duties
- Accepts reservations
- registers guests
- assigns rooms
- issues keys
- calculates and posts all charges to guests' account
- presents statement
- collects payments
- maintains records manually and/or on a personal computer
- may be responsible for change fund
- may answer telephone or operate telephone system
- relays messages to guests
- receives, sorts, and distributes mail
- advises manager of any maintenance or guest problems
- calls emergency maintenance if warranted
- may sell retail merchandise
- may rent video equipment and tapes
- may answer questions about location of activities and tourist attractions in the immediate area
- provides world class customer service with an emphasis on courtesy
- assists customers and communicates positively in a friendly manner
- acknowledges customers, smiles and makes eye contact
- asks questions to determine, verify and solve problems
- checks for satisfaction on the quality of goods and services
- takes action to solve problems quickly
- alerts the higher-level supervisor or proper point of contact for help when problems arise
- adheres to safety regulations and standards
- uses required safety equipment and observes safe work procedures
- promptly reports any observed workplace hazards and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
- adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
- performs other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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