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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
mental health support
Employee assistance program
Medical advice line
Job Description
Amazon is a globally renowned technology company and e-commerce giant dedicated to customer satisfaction and innovation. Founded in 1994, Amazon has revolutionized the world of retail, logistics, and cloud computing. With a mission to be Earth’s most customer-centric company, Amazon continues to push the boundaries in technology and logistics to offer exceptional service and a seamless shopping experience to millions of customers worldwide. The company operates through various sectors including retail, entertainment, cloud services, and logistics, making it a multifaceted global leader.
The Delivery Station Customer Service Associate role is pivotal in Amazon’s logistics and customer service operations. Thi... Show More
The Delivery Station Customer Service Associate role is pivotal in Amazon’s logistics and customer service operations. Thi... Show More
Job Requirements
- High school or equivalent diploma
- previous experience in customer service
- ability to prioritize work time efficiently
- experience with Windows operating systems and Microsoft Outlook
- familiarity with multiple web browsers, database searching and instant messenger tools
Job Qualifications
- High school or equivalent diploma
- previous experience in customer service
- ability to prioritize work efficiently
- experience with Windows operating systems and Microsoft Outlook
- familiarity with multiple web browsers, database searching and instant messenger tools
- bachelor degree or equivalent work-related experience preferred
- proficiency in verbal and written communication
- experience understanding and developing performance metrics
- experience working on merchandising or brand ambassador teams preferred
Job Duties
- Communicating with customers directly in-person and via phone and email
- empathizing with and prioritizing customer needs
- upholding company values and respecting every customer
- resolving issues and setting appropriate expectations with customers
- understanding and responding appropriately to customer issues
- composing grammatically correct, concise and accurate written responses
- approaching problems logically with good judgment
- making quick and effective decisions on behalf of the customer
- working a flexible full-time schedule
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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