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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Parental leave
mental health support
Job Description
Amazon is a global technology powerhouse renowned for its e-commerce, cloud computing, digital streaming, and artificial intelligence services. Founded with a customer-first mindset, Amazon has become Earth’s most customer-centric company, continually innovating to improve its logistics and delivery systems. The company’s commitment to innovation, operational excellence, and customer satisfaction is evident in its expansive global logistics network, which ensures timely and reliable delivery of millions of packages daily. Amazon’s work environment fosters collaboration, ingenuity, and growth, welcoming talented individuals who are passionate about making a meaningful impact on customer experiences worldwide. The company offers various roles in diverse settings, including... Show More
Job Requirements
- High school or equivalent
- experience in customer service
- experience using Windows operating systems and Microsoft Outlook
- ability to effectively prioritize work time to ensure efficiency
- familiarity with multiple web browsers, database searching and instant messenger tools
Job Qualifications
- High school or equivalent
- experience in customer service
- experience using Windows operating systems and Microsoft Outlook
- ability to effectively prioritize work time to ensure efficiency
- familiarity with multiple web browsers, database searching and instant messenger tools
- experience in understanding performance metrics and developing them to measure progress against key performance indicators
- bachelor’s degree or equivalent
- proficiency in verbal and written communication skills
- experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Job Duties
- Communicating with customers directly in-person, in addition to communicating via phone and email
- empathizing with and prioritizing customer needs
- upholding company values and respecting every customer
- resolving issues and setting appropriate expectations with customers
- clearly understanding and responding appropriately to the issues that customers present
- consistently composing grammatically correct, concise, and accurate written responses to customer issues
- approaching problems logically and with good judgment to ensure the appropriate customer outcome
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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