Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
401(k) matching
mental health support
Job Description
Amazon is a global e-commerce and technology powerhouse committed to being Earth’s most customer-centric company. This mission drives Amazon to constantly innovate and provide best-in-class support and logistics solutions to millions of customers worldwide. Founded in 1994, Amazon has grown from an online bookstore to a diversified technology leader offering cloud computing, AI, entertainment, and a vast array of retail products and services. Its logistics network is one of the most advanced, encompassing fulfillment centers, sortation centers, and last-mile delivery stations to ensure customers receive their packages efficiently and reliably.
At Amazon, the Delivery Station Customer Service Associ... Show More
At Amazon, the Delivery Station Customer Service Associ... Show More
Job Requirements
- High school or equivalent
- experience effectively prioritizing work time to ensure efficiency
- ability to effectively prioritize work time to ensure efficiency
- experience with Windows Operating Systems and Microsoft Outlook
- familiarity with multiple web browsers, database searching and instant messenger tools
Job Qualifications
- High school or equivalent
- experience effectively prioritizing work time to ensure efficiency
- ability to effectively prioritize work time to ensure efficiency
- experience with Windows Operating Systems and Microsoft Outlook
- familiarity with multiple web browsers, database searching and instant messenger tools
- experience with written and verbal communication and presentation
- bachelor’s degree or equivalent in a related field
- experience in understanding performance metrics and developing them to measure progress against key performance indicators
- proficiency in verbal and written communication skills
- experience working on a merchandising or brand ambassador team for a nationally recognized consumer brand
Job Duties
- Communicating with customers directly in-person, in addition to communicating via phone and email
- empathizing with and prioritizing customer needs
- upholding company values and respecting every customer
- resolving issues and setting appropriate expectations with customers
- clearly understanding and responding appropriately to the issues that customers present
- consistently composing grammatically correct, concise, and accurate written responses to customer issues
- approaching problems logically and with good judgment to ensure the appropriate customer outcome
- making quick and effective decisions on behalf of the customer
- working a flexible full-time (40+ hours per week) schedule
- carrying, lifting, pushing and pulling up to 49 pounds
- frequently pushing, pulling, squatting, bending and reaching
- standing and walking during shifts lasting up to 12 hours
- working in an environment where the noise level varies and can be loud (hearing protection will be provided)
- working in an environment where the temperature may vary due to outside weather conditions and is not controlled
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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