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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $29.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
Paid Personal Days
Paid sick leave
Retirement Plan
employee discount
Job Description
Piazza's Fine Foods is an upscale, family-owned grocery store with locations in San Mateo and Palo Alto, California. Renowned for its commitment to quality, Piazza's Fine Foods offers a carefully curated selection of the finest foods at competitive prices, ensuring an exceptional shopping experience for its customers. The company prides itself on creating a friendly and inclusive environment both for its customers and employees, which has contributed to its long-standing reputation in the community. As a family-owned business, Piazza's Fine Foods emphasizes fairness, respect, and mutual growth, fostering a supportive workplace where employees feel valued and motivated to contribute. The... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food handling and leadership in a grocery or retail setting
- Ability to deliver excellent customer service
- Strong leadership skills with experience managing teams
- Knowledge of health, sanitation and safety regulations
- Ability to handle inventory and order management
- Excellent communication and organizational skills
- Ability to work flexible hours including evenings, weekends and holidays
- Physical ability to stand and lift up to 50 lbs for extended periods
- Strong problem-solving and decision-making skills
Job Qualifications
- Prior experience with food handling, preferably in a grocery setting, as well as leadership experience
- Ability to successfully lead, coach, train, develop and motivate a team
- Ability to provide clear direction and delegate responsibilities to a team after determining department needs
- Strong understanding of department financials and the ability to manage budgets to meet financial goals
- Strong knowledge of local and state health, sanitation and safety regulations
- Excellent communication, organizational and planning skills
- Ability to make independent decisions regarding department needs and priorities
- Strong sense of urgency, time management, prioritization and multitasking skills
- Excellent problem-solving and conflict resolution skills
- Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- lift to 50 lbs
Job Duties
- Serve customers in the deli department while modeling Piazza’s culture and providing best in class customer service, which includes greeting, engaging, delighting and thanking every customer for their business
- Manage all areas of the deli department, consistently leading by example and applying effective management techniques
- Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized
- Order inventory based on reports such as shrink, overage, expired, etc.
- Oversee, manage and train associates including but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
- Create and maintain schedule, including schedule changes and time off requests
- Communicate with store director/assistant store director in regard to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
- Achieve budgeted financial goals and ensure profitability through the tracking of sales, expenses and the execution of marketing plans, product promotions, product displays and cost control techniques
- Attend store level management meetings
- Maintain a clean and safe work environment by adhering to safety and sanitation regulations and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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