Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment for this role is a well-established retail grocery company known for its commitment to quality, customer service, and fresh products. This company operates large retail stores with a wide range of departments, including the Service Deli Department, which is dedicated to providing customers with freshly prepared deli products and exceptional service. The company emphasizes maintaining high standards for product quality, safety, and customer satisfaction, supporting a friendly and professional working environment for its employees. With a focus on personalized service and compliance with health and safety regulations, the company fosters an environment where both customers and employees... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in service deli or food preparation required
- Ability to lift and maneuver objects up to 55 lbs
- Capability to bend, stoop, reach frequently and climb ladders occasionally
- Ability to operate safety cutters, knives and kitchen equipment
- Willingness to work nights, early mornings, weekends and holidays
- Good attendance record
- Knowledge of food safety and sanitation standards
- Ability to maintain confidentiality
- Mental alertness and manual dexterity
- Must comply with company policies and legal regulations
- Must be able to communicate effectively and lead a team
Job Qualifications
- Strong communication skills
- Good leadership and interpersonal skills
- Proven ability to manage people
- Ability to maintain composure under pressure
- Knowledge of employment laws and workplace practices
- Understanding of company and department policies
- Knowledge of product variety and perishability
- Familiarity with food safety and sanitation procedures
- Ability to operate kitchen utensils and equipment
- Basic knowledge of mathematics and weights and measures
- Experience using computer software and electronic ordering devices
- Knowledge of profit and loss statements
Job Duties
- Champion company and division customer service programs
- Handle customer relations and resolve complaints
- Supervise day-to-day functions of the service deli
- Conduct daily inspections and corrective measures
- Assist with receiving, cleaning, preparing, cooking, slicing and packaging
- Implement promotional and seasonal displays
- Control shrink and expenses
- Complete and monitor daily logs and reports
- Order, check, receive and control inventory
- Ensure proper product merchandising and compliance
- Follow company policy on reworked and clearance items
- Assist customers with special orders and suggestive selling
- Ensure cleanliness and sanitation of work areas
- Assist with answering calls and resolving complaints
- Implement emergency procedures
- Schedule and train service deli associates
- Monitor associate performance and report observations
- Maintain confidentiality on company information
- Perform duties safely and accurately
- Complete other necessary tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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