Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition Reimbursement
Paid training
Paid Time Off
Job Description
FedEx Logistics is a leading global provider of comprehensive logistics solutions, specializing in freight forwarding, customs brokerage, and international shipping services. As part of the FedEx family, the company leverages its extensive network and industry expertise to offer a wide range of services including ocean and air freight forwarding, surface transportation, distribution, trade advisory, and e-commerce facilitation. FedEx Logistics caters to businesses of all sizes, helping them navigate the complexities of global trade and supply chain management with ease and reliability. Known for its commitment to customer satisfaction, innovative technology, and operational excellence, FedEx Logistics plays a vital role in... Show More
Job Requirements
- High school diploma or GED
- At least 6 months of brokerage, transportation, or customer service experience preferred
- Proficient with MS Office, Outlook, and office equipment
- Excellent verbal and written communication skills
- Strong organizational and interpersonal skills
- Problem-solving aptitude
- Ability to work independently with minimal supervision
- Detail oriented
- Knowledge of HTS classification and harmonized tariff system
- Understanding of U.S. Customs and federal regulations specific to area of expertise
Job Qualifications
- High school diploma or GED
- Proficient computer skills including MS Office and Outlook
- Strong customer service skills
- Excellent organizational, written, and oral communication skills
- Knowledge of U.S. Customs regulations and federal requirements relevant to logistics
- Familiarity with Harmonized Tariff System and HTS classification
- Experience in customs house brokerage, air, ocean, or surface transportation fields
- Basic math skills for metric and currency conversions
- One year of related work or field experience preferred
- Ability to handle high-volume and time-sensitive work
- Strong interpersonal and problem-solving skills
Job Duties
- Provide consistent customer service and timely resolution of freight movement issues
- Develop and maintain strong relationships with customers and internal personnel
- Prepare, analyze, and submit documentation compliant with customs and transportation regulations
- Identify and resolve problems that may delay freight release or movement
- Maintain relationships with brokers and service providers to exceed customer service requirements
- Resolve banking, payment, and billing issues
- Develop rates, provide freight quotes, and negotiate carrier rates
- Coordinate post-entry activities on customers' behalf
- Input and correct data accurately in computer systems
- Obtain payment on delinquent accounts and complete accounting adjustments
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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