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Linden Ponds by Erickson Senior Living logo

Customer Service/Front Desk Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $19.00 - $23.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
Paid Time Off
401(k)
Vision Insurance

Job Description

Linden Ponds by Erickson Senior Living is a premier continuing care retirement community situated on the South Shore in Hingham, Massachusetts. Spanning an impressive 108 acres, Linden Ponds offers residents a vibrant and fulfilling lifestyle, combining financial stability with focused health and well-being services. As part of Erickson Senior Living, one of the nation’s leading and most respected providers of senior living and healthcare services, Linden Ponds benefits from a vast network of resources and expertise aimed at enhancing the lives of seniors and their families. Erickson Senior Living operates a growing national network of communities, all dedicated to providing... Show More

Job Requirements

  • Receptionist experience required
  • excellent verbal skills
  • ability to multi-task
  • background check clearance
  • ability to work Saturdays 8 am to 4 pm
  • strong communication skills
  • basic computer proficiency

Job Qualifications

  • Receptionist experience
  • excellent verbal communication skills
  • ability to multi-task
  • knowledge of senior living community operations
  • familiarity with emergency response procedures
  • strong organizational skills
  • customer service orientation

Job Duties

  • Greet and direct residents, visitors, and staff
  • handle questions and concerns efficiently
  • receive emergency calls and dispatch appropriate personnel
  • page on-call physicians as needed
  • monitor all emergency pull cords for Independent Living residents
  • track status of residents involved in situations such as hospital transportation
  • manage resident list alphabetically and by apartment
  • assist with maintaining accurate census information including hospitalizations and deaths
  • log all resident packages and notify residents of pick-up
  • sort and distribute inter-office mail

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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