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Waterway Carwash logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Free carwashes
fuel discounts
Retail store discounts
Tuition assistance program
flexible scheduling
Advancement opportunities
Training and Development

Job Description

Waterway is a leading car wash and convenience retail company recognized for its commitment to exceptional customer service and a supportive work environment. With multiple locations across Chesterfield, Woodsmill/Town & Country, Westport, and O'Fallon, Waterway offers flexible scheduling and a dynamic workplace culture where employees can thrive and grow professionally. The company is proud to have been named a Top Workplace multiple times by USA Today and the St. Louis Post Dispatch, reflecting its dedication to creating a people-focused, friendly, and active work atmosphere. Waterway's team members enjoy perks such as free car washes, fuel and retail discounts, tuition assistance,... Show More

Job Requirements

  • Current and valid drivers’ license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local and state health code requirements for soda fountain and food service sales
  • Meet local and state minimum age requirements for sale of tobacco and alcohol sales
  • Ability to complete all required trainings and certifications required to perform any of the required functions

Job Qualifications

  • Be friendly and engaging with a positive attitude and a will to succeed
  • Experience in customer service, retail, or sales preferred but not required

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including outside and inside areas
  • Keep convenience store merchandise stocked and organized, displays clean and well presented
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately
  • Follow Waterway policies, procedures, guidance, and instructions, including those related to safety

Job Qualifications

Experience

No experience required


Job Location

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