Customer Service Representative

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $32.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance

Job Description

Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees across 14 locations, Uline has built a reputation for stability, success, and dedication to exceptional customer service. The company prides itself on its drug-free workplace and commitment to equal employment opportunities. The Kenosha branch, located at 12355 Uline Way, Kenosha, WI, represents a vibrant hub where a team-oriented culture fosters collaboration, personal growth, and professional development. Uline offers a dynamic work environment with state-of-the-art facilities, inclusive of a café featuring affordable meal options, an on-site fitness center, and well-maintained... Show More

Job Requirements

  • High school diploma or equivalent
  • bachelor’s degree preferred
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus, but eagerness to learn and will train

Job Qualifications

  • High school diploma or equivalent
  • excellent problem-solving skills
  • strong listening and communication skills
  • prior customer service experience is a plus
  • eagerness to learn and ability to be trained

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • be a product and solutions expert
  • answer product, pricing and shipping questions quickly and confidently
  • build business relationships with customers over phone, email and chat
  • understand customer needs and recommend Uline's best solutions
  • help customers navigate Uline's website and online ordering

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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