Customer Service Representative

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $27.00 - $32.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center

Job Description

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees across 14 locations, Uline prides itself on providing fast, friendly, and customer-focused service that has earned its legendary reputation. The company's commitment to stability, success, and growth opportunities creates a professional and rewarding work environment. Uline operates in a drug-free workplace, requiring all new hires to complete a pre-employment hair follicle drug screening. All positions are on-site, and the company is an Equal Employment Opportunity/Affirmative Action Employer, welcoming veterans and disabled individuals.

The Customer Service Representative role at Uline's Ke... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Eager to learn and adapt
  • Ability to work on-site
  • Pass pre-employment hair follicle drug screening

Job Qualifications

  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Eagerness to learn
  • Ability to work well in a team environment

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Find restaurant and hotel jobs on OysterLink.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: