Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center
Job Description
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees across 14 locations, Uline prides itself on providing fast, friendly, and customer-focused service that has earned its legendary reputation. The company's commitment to stability, success, and growth opportunities creates a professional and rewarding work environment. Uline operates in a drug-free workplace, requiring all new hires to complete a pre-employment hair follicle drug screening. All positions are on-site, and the company is an Equal Employment Opportunity/Affirmative Action Employer, welcoming veterans and disabled individuals.
The Customer Service Representative role at Uline's Ke... Show More
The Customer Service Representative role at Uline's Ke... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Eager to learn and adapt
- Ability to work on-site
- Pass pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Eagerness to learn
- Ability to work well in a team environment
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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