U-Haul logo

U-Haul

Customer Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.89 - $25.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
And sick days
Life insurance
Dental Insurance
vision plans
MetLaw Legal program
MetLife auto and home insurance
Employee stock ownership plan
401(k) savings plan
Discounts on electronics and services
24-hour physician available for kids
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance

Job Description

U-Haul Holding Company, a prominent leader in the moving and storage industry, operates a vast network of rental centers across the United States and Canada. With a deep commitment to providing exceptional customer service and reliable equipment, U-Haul has become a trusted name for individuals and families planning moves, DIY projects, or storage solutions. Located at 2875 Santa Maria Way, Santa Maria, California, this branch represents the company's dedication to serving its community with top-notch products and services. U-Haul prides itself on fostering a supportive work environment that encourages growth, learning, and career advancement, making it an attractive employer for... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • high school diploma or equivalent
  • ability to perform moderate physical exertion including lifting a minimum of 50 lbs
  • willingness to work indoors and outdoors with varying environmental conditions
  • ability to use protective clothing or gear when required
  • commitment to comply with company policies including the smoke-free hiring requirements in certain states

Job Qualifications

  • Valid driver’s license
  • high school diploma or equivalent
  • strong interpersonal and communication skills
  • ability to learn and use technology such as smartphone applications
  • customer service experience preferred but not required
  • ability to work independently and as part of a team
  • basic mechanical aptitude

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • use smartphone-based U-Scan technology to manage rentals and inventory
  • move and hook up U-Haul trucks and trailers
  • clean and inspect equipment on the lot including checking fluid levels
  • answer questions and educate customers regarding products and services
  • prepare rental invoices and accept equipment returned from rental
  • install hitches and trailer wiring
  • fill propane (certification offered through U-Haul upon employment)
  • drive a forklift (certification offered through U-Haul upon employment)
  • other duties as assigned
  • participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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