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Freeman Holdings Group

Customer Service Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
vision coverage
Paid Time Off
Matching 401K program
performance-based bonuses

Job Description

Million Air is a renowned aviation services provider dedicated to servicing private, military, and commercial aircraft worldwide. Established as a leader in the aviation industry, Million Air prides itself on its exceptional commitment to customer satisfaction and operational excellence. Known for its award-winning team and its motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," the company emphasizes a culture rooted in respect, integrity, and professionalism. With expansive services including aircraft fueling, ground handling, concierge, and maintenance support, Million Air continues to set the standard for first-class aviation services. The company offers an inclusive and comprehensive benefits package, highlighting... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer policy
  • Must be able to operate a motor vehicle and be insurable by company insurance policy with a clean driving record

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free policy
  • Bilingual preferred

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice for services rendered to customers and pilots
  • Record customer preferences in Million Air internal system
  • Proactively prepare for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer’s service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.