Million Air - Yuma

Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
Matching 401K program
performance-based bonuses
meal discounts
Hourly rate increases
overtime

Job Description

Million Air is a premier fixed base operator (FBO) company specializing in private aviation services. Known for its commitment to excellence and personalized customer care, Million Air operates in a professional environment where the motto "We are Ladies and Gentlemen, serving Ladies and Gentlemen" guides every interaction. The company is recognized for providing outstanding service to its customers, pilots, and team members through a culture that values respect, professionalism, and individualized attention. As a leader in the private aviation industry, Million Air delivers comprehensive concierge and ground support services with a focus on comfort, efficiency, and reliability, ensuring a premium... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Ability to work evenings and weekends
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer policy
  • Must be able to operate a motor vehicle and be insurable by company insurance policy
  • Basic mathematical knowledge
  • Strong computer skills including Microsoft Office and point of sale programs

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings and weekends
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer policy

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice for services rendered to customers and pilots
  • Proactively prepare for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer service expectations
  • Maintain neat work area including front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location