Million Air - Yuma

Customer Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Matching 401K program
Paid Time Off
Medical Coverage
dental coverage
vision coverage
performance-based bonuses
overtime

Job Description

Million Air is a premier fixed-base operator (FBO) renowned for delivering top-tier services to the aviation industry. With a motto of 'We are Ladies and Gentlemen, serving Ladies and Gentlemen,' Million Air emphasizes a culture of respect, professionalism, and exceptional customer service. The company prides itself on seeking the best and brightest talent to maintain a team that complements each member's unique qualities. This culture fosters a seamless, courteous environment for customers, co-workers, and team members alike who are all committed to delivering an unrivaled customer experience.

Million Air operates in a fast-paced aviation service environment, providing a ... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferably in the service industry
  • Ability to work evenings and weekends
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer including pre-employment and random screening

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Ability to work evenings and weekends
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer including pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice for services rendered to customers and pilots
  • Proactively prepare for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer service expectations
  • Maintain neat work area including front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location