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Kroger Delivery logo

Customer Service Delivery Driver

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs

Job Description

Kroger is a leading American grocery company with a rich history that dates back over a century, beginning as a small Cincinnati grocery store and evolving into the nation's largest grocer. With nearly 2,800 stores across 35 states operating under 28 different names, Kroger has established itself as a household name committed to feeding the human spirit. The company is known for its innovative approach, focusing on creating exceptional experiences for customers, communities, and employees alike. Kroger nurtures a culture rooted in core values such as respect, honesty, integrity, diversity, inclusion, and safety. These principles are at the heart of... Show More

Job Requirements

  • Valid driver's license
  • Excellent communication and customer service skills
  • Must annually pass a DOT regulated medical exam
  • Must have a good driving record
  • Ability to operate a delivery van and handheld tablet device
  • Must be able to lift up to 50 lbs with or without reasonable accommodation
  • Must be at least 21 years old
  • May require chauffeur's license in some states

Job Qualifications

  • High school diploma or GED
  • Any customer service experience
  • Any delivery driver experience

Job Duties

  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines
  • monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines
  • record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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