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Kroger Delivery logo

Customer Service Delivery Driver

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
401(k) retirement plan
employee discount
flexible schedule

Job Description

Kroger is one of the largest grocery retailers in the United States, renowned for its commitment to quality, value, and community service. With a rich history of providing fresh food, household essentials, and convenient shopping experiences, Kroger continually strives to deliver exceptional customer service and maintain high standards across all its operations. As a company deeply invested in the seamless integration of technology and customer-focused solutions, Kroger has embraced innovative approaches to grocery delivery, ensuring convenience and satisfaction for its customers.

The role of Delivery Driver with Kroger is a vital customer-facing position where the individual acts as a bran... Show More

Job Requirements

  • High School Diploma or GED
  • Customer service experience
  • Delivery driver experience
  • Must annually pass a DOT regulated medical exam
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Valid drivers license
  • Excellent communication and customer service skills
  • Ability to operate a delivery van and handheld tablet device
  • Must have a good driving record
  • Must be able to lift up to 50 lbs with or without reasonable accommodation
  • Must be at least 21 years old
  • May require chauffers license in some states

Job Duties

  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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