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Job Overview
Compensation
Hourly
Range $14.25 - $18.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
The hiring establishment is a Maintenance, Repair, and Overhaul (MRO) facility located in Melbourne, specializing in supporting aviation-related services. This company plays a critical role in ensuring that aircraft and related equipment maintain optimal functioning by performing high-quality maintenance and repairs. As a prominent player in the aviation maintenance industry, the facility fosters a professional and safety-focused environment committed to operational excellence and customer satisfaction. Their team prides itself on stringent safety protocols, effective communication, and delivering excellence in all technical and customer-facing operations. As part of a global aviation maintenance network, the Melbourne MRO facility supports diverse clients, ranging... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Valid driver’s license
- Ability to pass background checks and security clearances
- Proficiency in Microsoft Office
- Excellent communication skills
- Ability to multitask and handle customer needs effectively
- Willingness to comply with safety and security protocols
Job Qualifications
- Professional image and positive, customer-service-oriented attitude
- Previous experience in customer service, hospitality, concierge, or front-office support
- Active and valid driver’s license
- Ability to pass MLB Airport badging background process
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and interpersonal skills
- Experience in an aviation, MRO, or regulated environment preferred
- Experience supporting on-site customer visits or concierge-type roles preferred
- Bilingual preferred: Spanish and/or Portuguese
Job Duties
- Support customer movement throughout the facility, including arrivals, escorts, meetings, and departures, in compliance with safety and security requirements
- Provide a professional, welcoming on-site presence for customers during maintenance visits
- Serve as a point of support for customers, addressing general questions and directing concerns to the appropriate internal teams
- Assist with coordination of customer amenities, conference rooms, transportation, and visit-related logistics
- Communicate effectively with internal teams to support a smooth customer experience
- Observe and report safety, security, or compliance concerns as required
- Support customer events and special administrative projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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