DOLLARTREE

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $20.25
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading discount variety store chain that offers a wide range of everyday items priced at one dollar or less. Established and well-recognized, Dollar Tree operates thousands of retail locations across the United States and Canada, making it a convenient and affordable shopping destination for millions of customers. The company is committed to providing quality products while ensuring exceptional customer service and value. Known for its vibrant shopping environment and diverse product offerings, Dollar Tree appeals to a broad demographic, offering everything from household essentials and party supplies to food and health products.

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Job Requirements

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
  • maintain the cleanliness throughout the store including restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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