Customer Service Associate I

Huntington, WV, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.50

Work Schedule

Standard Hours

Benefits

Employee assistance program

retirement plans

educational assistance

Medical insurance

pharmacy insurance

Dental Insurance

Vision Insurance

Job Description

Family Dollar is a well-established retail company committed to providing everyday low prices on a wide range of products, including household essentials, groceries, clothing, and health and beauty items. With thousands of stores nationwide, Family Dollar aims to serve communities with accessible and affordable shopping options. The company prides itself on delivering a convenient and enjoyable shopping experience for all customers by maintaining a friendly and welcoming environment in every store. Its emphasis on value and customer satisfaction makes Family Dollar a trusted destination for shoppers seeking quality products at great prices.

We are currently seeking a dedicated Customer Serv... Show More

Job Requirements

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Job Qualifications

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Job Duties

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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