Customer Service Associate I

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $17.00

Work Schedule

Standard Hours

Benefits

Medical insurance

pharmacy insurance

Dental Insurance

Vision Insurance

Employee assistance program

retirement plans

educational assistance

Job Description

Dollar Tree is a leading discount variety store chain committed to providing customers with a broad assortment of quality merchandise at unbeatable prices. Known for its wide range of everyday essentials, seasonal items, and household goods, Dollar Tree prides itself on creating an accessible and enjoyable shopping environment for shoppers of all backgrounds. With thousands of stores across the United States and Canada, Dollar Tree emphasizes a commitment to customer satisfaction, community involvement, and employee engagement. The company fosters an inclusive culture where diversity is valued and all team members are encouraged to grow professionally and contribute to a positive... Show More

Job Requirements

High school diploma or equivalent preferred
previous customer service experience in relevant environments preferred
ability to follow instructions and interpret operational documents required
must be able to lift between 30 and 50 lbs from floor to above shoulder height
must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
excellent customer service and relationship management skills required
strong organizational and communication skills required
strong problem-solving and decision-making skills required

Job Qualifications

High school diploma or equivalent is preferred
previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
ability to follow instructions and interpret operational documents is required
excellent customer service and relationship management skills are required
strong organizational and communication skills are required
strong problem-solving and decision-making skills are required

Job Duties

Assist customers with questions and recommendations
manage sales transactions while working assigned cash register
maintain security of cash and protect company assets
keep the store well-stocked, and recover merchandise
receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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