Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading discount variety store chain that provides customers with convenient access to affordable everyday household items, groceries, health and beauty products, apparel, and seasonal items. Established over 60 years ago, Family Dollar has grown to become one of the most trusted retail brands in the United States, operating thousands of stores nationwide. The company is committed to enhancing the shopping experience by offering an extensive selection of quality products at great prices, convenient store locations, and exceptional customer service. Family Dollar's friendly and approachable retail environment encourages customers to find everything they need in one place,... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
  • Ability to follow instructions and interpret operational documents
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks and stock replenishment
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
  • Maintain cleanliness throughout the store including cleaning bathrooms, sweeping, mopping, and trash removal
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location