Huntington

Customer Experience Banker - Montrose, OH

Akron, OH, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $18.75
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible work arrangements
Professional development opportunities
Employee assistance program
retirement savings plan

Job Description

Huntington is a well-established banking institution committed to offering comprehensive financial services tailored to meet the diverse needs of its customers. With a rich history of serving communities and fostering financial growth, Huntington prides itself on providing exceptional customer service and innovative banking solutions. The company operates in a dynamic banking environment where building and maintaining strong customer relationships is paramount to success. Huntington emphasizes a blend of traditional banking values with modern technology and flexible work arrangements, ensuring a supportive and inclusive workplace. The organization is dedicated to equal employment opportunities and maintains a tobacco-free hiring practice, underscoring its... Show More

Job Requirements

  • One year customer service experience in banking, financial services or goal driven retail sales
  • High school diploma or equivalent
  • Authorized to work in the United States full-time
  • Ability to adhere to operational, security, risk and regulatory policies
  • Willingness to work office-based with potential flexible arrangements

Job Qualifications

  • One year customer service experience in banking, financial services or goal driven retail sales
  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Cash handling skills preferred but not required
  • Comfortable with technology such as mobile services and online banking services is a plus

Job Duties

  • Providing excellent customer service and effectively resolving customer issues
  • Being proficient in understanding and educating customers on consumer deposit products
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • Adhering to all operational, security, risk and regulatory policies and procedures
  • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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