Customer Experience Banker - Ellet Branch Akron, OH (32-35 hrs/wk - Full Benefits Eligibility)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Job Description
Huntington is a well-established financial services company known for its commitment to providing excellent banking solutions tailored to the needs of its diverse customer base. As a prominent player in the branch banking sector, Huntington focuses on fostering an inclusive and welcoming environment for both its customers and employees. The company prides itself on empowering its team members to contribute ideas and voice opinions that enhance the banking experience and positively impact the communities it serves. Huntington's branch banking roles are designed to create collaborative spaces where banking professionals work closely together to help customers achieve their financial goals through... Show More
Job Requirements
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree
- 1 year or more in customer service in banking, financial services or goal driven retail sales
- Cash handling skills
- Comfort with technology such as mobile services and online banking services
Job Qualifications
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree
- 1 year or more in customer service in banking, financial services or goal driven retail sales
- Cash handling skills
- Comfort with technology such as mobile services and online banking services
Job Duties
- Providing excellent customer service and effectively resolving customer issues
- Being proficient in understanding and educating customers on consumer deposit products
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
- Adhering to all operational, security, risk and regulatory policies and procedures
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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