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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.50 - $19.50
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with contribution matching
Performance incentives
career training
Job Description
Aaron's is a leading retail company specializing in lease-to-own furniture, electronics, appliances, and accessories. Established with a strong commitment to customer satisfaction and service excellence, Aaron's has grown to become a trusted name in the lease-to-own industry. The company operates numerous corporate retail stores across the United States and Canada, offering flexible payment options that make quality products accessible to a broad customer base. Aaron's prides itself on fostering a supportive work environment where employees are valued as critical assets and career development is actively encouraged. The company offers a comprehensive benefits package and competitive wages, reflecting its dedication to... Show More
Job Requirements
- United States at least 21 years old with a valid state driver's license and compliance with the Company's Driver Qualification Policy including satisfactory MVR (driving record)
- Canada at least the age of 18
- must meet DOT requirements to obtain certification in required states (United States)
- ability to work schedule of hours varying from 8 am to 9 pm
- ability to lift up to 50 lbs without help and up to 300 lbs with the assistance of a dolly
- high school diploma or equivalent preferred
- excellent interpersonal and communication skills
- high energy
- proper telephone etiquette
- uphold the Aaron's brand and protect company assets
- maintain a professional appearance
- proficient computer skills
Job Qualifications
- high school diploma or equivalent preferred
- two years of retail/customer service experience preferred
- excellent interpersonal and communication skills
- high energy with the ability to effectively perform all functions of the store and multitasking effectively
- proper telephone etiquette
- proficient computer skills
Job Duties
- attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
- direct contact with customers who have not renewed their lease agreement(s) both in home visits and over the phone
- sell customers on the benefits of timely lease agreement renewal payments
- assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
- assist with merchandise returns and guest deliveries as directed by management
- clean and certify merchandise in the Quality Assurance Center for all items personally returned
- complete and maintain weekly vehicle maintenance sheet and route sheets daily
- load, secure and protect product in company vehicle
- safely operate company vehicle
- assist the Sales Team as needed
- any reasonable duties requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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