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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Courtyard Bloomington Normal is a distinguished hotel located in the heart of Normal, Illinois, just a block off Veteran's Parkway and minutes away from Illinois State University. This property offers a convenient and central location close to major headquarters such as State Farm Insurance, Country Financial Insurance, and Mitsubishi Motors Manufacturing of America. Additionally, it is near Illinois Wesleyan University, making it an ideal destination for both business and leisure travelers. Guests at the Courtyard Bloomington Normal can enjoy a variety of local attractions including the Illinois Shakespeare Festival, Miller Park Zoo, and the Children’s Discovery Museum, along with... Show More
Job Requirements
- High school diploma or equivalent required
- At least 2 to 3 years of progressive experience in a hotel or related field required
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements including food handlers, alcohol awareness, CPR, and first aid
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Valid driver’s license
- Knowledge of hospitality software and front desk operations
- Strong leadership and communication skills
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Manage reservations, VIP requests, and guest inquiries efficiently
- Oversee front desk operations including tracking logs, handling messages and packages
- Monitor and strategize room rates, packages, and promotions to optimize revenue
- Build and lead a communicative, motivated front desk team
- Train new staff members and ensure compliance with safety and service standards
- Resolve guest concerns and workplace issues promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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