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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Free parking
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
Vision Insurance
Job Description
Courtyard by Marriott Appleton Riverfront is a well-established 3-star hotel located in Appleton, just 1.5 miles from Lawrence University. Known for its excellent hospitality services and prime riverside location, this hotel offers guests a comfortable stay with conveniences such as a fitness center, on-site restaurant, free private parking, and complimentary WiFi throughout the property. The hotel's rooms include modern amenities like air conditioning, flat-screen TVs with satellite channels, microwaves, coffee machines, private bathrooms, and some rooms even boast balconies with scenic river views. Each morning, guests can enjoy a classic American breakfast to start their day energized and ready for... Show More
Job Requirements
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related hospitality field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to multitask and work under pressure
Job Duties
- greet and welcome guests with warmth and professionalism
- manage guest check-ins and check-outs efficiently
- handle guest inquiries and requests in a timely and courteous manner
- maintain accurate reservations and billing records
- coordinate communication between guests and hotel departments
- resolve guest complaints and issues quickly and effectively
- assist with administrative tasks at the front desk
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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