Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Job Description
Houston Methodist Hospital stands as a pinnacle of healthcare excellence, renowned as the top hospital in Texas according to U.S. News & World Report and recognized nationally as one of America’s "Best Hospitals." Situated within the Texas Medical Center, Houston Methodist serves as the flagship hospital for the Houston Methodist system. As a comprehensive, full-service acute care teaching hospital, Houston Methodist has grown into one of the nation's largest nonprofit teaching hospitals and a prominent leader in innovative medical research. The hospital boasts strong academic partnerships with prestigious institutions such as Weill Cornell Medicine and New York-Presbyterian Hospital, as well... Show More
Job Requirements
- High school diploma or equivalent education preferred
- One year of customer service experience preferred
- Ability to communicate clearly and professionally
- Basic computer proficiency
- Ability to follow safety protocols and handle hazardous materials appropriately
- Ability to work 24-hour shifts and meet time-sensitive delivery standards
- Good organizational and time management skills
Job Qualifications
- High school diploma or equivalent education preferred
- One year of customer service experience preferred
- Proficiency in English speaking, reading, and writing
- Basic computer knowledge including use of handheld scanners
- Demonstrated ability to perform assigned duties safely and effectively
- Knowledge of isolation, infection control, and safety procedures
- Effective communication skills with patients, coworkers, and medical professionals
- Ability to build and sustain interpersonal relationships
- Commitment to confidentiality and HIPAA compliance
Job Duties
- Transport medications, laboratory specimens, medical records, patient belongings, and miscellaneous items within the hospital complex
- Accurately sort, organize, and deliver specimens and medications between pharmacy, laboratory locations, nursing units, and physician offices
- Operate the pneumatic tube system to send medications and specimens according to established safety guidelines
- Communicate clearly and professionally with patients, nurses, physicians, and staff using appropriate phone etiquette and radio communication
- Maintain confidentiality of patient information in compliance with HIPAA during transportation and delivery
- Document deliveries and pick-ups accurately on courier log sheets and scan medications to ensure fiscal accountability
- Follow safety protocols including the safe handling of cytotoxic and biohazardous materials
- Participate in departmental performance improvement initiatives and provide excellent customer service
- Manage time effectively to meet delivery schedules and minimize overtime
- Support peer accountability to improve quality, safety, and patient satisfaction scores
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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