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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
SPS is a globally recognized leader in providing outsourcing solutions that leverage Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation. Operating in over 22 countries, SPS delivers comprehensive services in North America such as Mailroom Management (both physical and digital), Office Services including Reception, Lobby Concierge, and Conference Room Management, along with advanced Document Processing Services. The company caters to a diverse clientele encompassing sectors like banking, insurance, legal, higher education, advertising, and many Fortune 500 companies. With a focus on delivering superior outsourcing experiences, SPS fosters exciting career opportunities for its employees both regionally and globally. The... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years prior work experience preferred
- Current state-issued driver's license with clean driving record
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 2+ years prior work experience preferred
- Current state-issued driver's license with clean driving record
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
- Strong verbal and written communication skills
- Excellent customer service skills
- PC skills with MS Office Suite experience
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Working knowledge of MFD equipment
- Knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions
- Ability to work independently and complete projects
- Ability to determine correct method and packing material and validate packing slips for accuracy of incoming and outgoing materials
Job Duties
- Provides 5-star customer service to all employees in all forms of communication
- Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus
- Keeps log and time stamp of items received and delivered
- Supports chain of custody requirements defined within the operating procedures
- Performs pick-up and delivery of jobs by accurately following a map and/or written instructions
- Follows operational service excellence performance requirements
- Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner
- Completes all paperwork in a timely, accurate and legible manner
- Maintains compliance with state and company standards by operating a vehicle in a safe and lawful manner
- Presents professional appearance to clients by dressing in professional attire according to company standards
- Has responsibility for vehicle safety by maintaining routine maintenance on all delivery vehicles
- Services vehicle driven, such as checking fluid levels and replenishing fuel
- Proactively seeks out additional work during downtime
- Builds professional relationships with customers and other teams
- Maintains professionalism and composure when interacting with all employees
- Trains back-up and provides guidance on policies and procedures
- Determines what additional support is needed when handling sensitive inquiries
- Provides exceptional customer service to clients
- Provides front or back of office coverage as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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