Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a leading provider of high-quality dermatological care, dedicated to serving the Mid-Atlantic and Southeastern states. Established over 50 years ago, the organization has grown to encompass more than 250 clinicians across 110 locations in seven states. Their mission centers on delivering comprehensive medical, surgical, and esthetic skin care services with a strong emphasis on patient-first values, caring, accountability, trust, teamwork, and growth. They focus on offering continual training and education for their physicians and staff, staying abreast of the latest advancements in dermatology including emerging treatments, new medications, and prevention methods. Anne Arundel Dermatology fosters a... Show More
Job Requirements
- Minimum of high school diploma
- Ability to sit for prolonged periods and work on a computer
- Must be able to lift 15 pounds at times
- Strong organizational skills
- Excellent communication skills
- Attention to detail
- Proficiency in technology
Job Qualifications
- Minimum of high school diploma
- Proven track record of world-class customer service
- Strong organizational skills
- Excellent communication skills
- Attention to detail
- Proficiency in technology
- Compassionate and customer-focused mindset
Job Duties
- Supervise the front desk check-in and check-out process
- Update client information and provide necessary forms for completion
- Create client profiles in the EMR system following established protocols
- Reconcile daily charges and handle cash, check, and bankcard payments
- Ensure exceptional satisfaction of every patient by consistently delivering respectful and personalized care, respecting patient privacy, and providing an elevated experience
- Take responsibility for enrolling patients in rewards programs, credit applications, discounts, and loyalty programs
- Assist with handling inbound calls and scheduling patient appointments
- Make outbound calls to patients to assist with preparations for upcoming appointments, events, and promotions
- Escalate any unresolved patient issues to the Cosmetic Suite Manager and collaborate with management to achieve satisfactory and meaningful resolutions
- Complete inventory monthly
- Keep displays and other marketing material current, trendy and fresh
- Establish a connection with cosmetic reps, helps with education opportunities and sample supplies
- Occasionally work evenings during special promotions and events as required
- Other duties assigned as deemed necessary by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Popular Cities
Jobs By Filter
Similar Jobs