Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,626.00 - $81,950.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Disability insurance
Paid parental leave
Paid Time Off
401k plan
Employee Travel Discounts
Access to learning webinars
Pet insurance
auto insurance
home insurance
renters insurance
Job Description
Global Travel Collection (GTC), a premier division within Internova Travel Group, stands as the most influential collective of international luxury travel advisors. With over 1,700 expert advisors worldwide, GTC provides top-tier travel consultancy services catering to a diverse clientele that includes leisure travelers, corporate executives, and members of the entertainment industry. This distinguished collection offers unparalleled value through its global reach and leverage, granting clients unique recognition and preferential treatment across premier destinations worldwide.
GTC is dedicated to delivering best-in-class travel experiences that exceed expectations. The company thrives in a dynamic travel environment by combining profound industry expertise with... Show More
GTC is dedicated to delivering best-in-class travel experiences that exceed expectations. The company thrives in a dynamic travel environment by combining profound industry expertise with... Show More
Job Requirements
- Bachelor's Degree or equivalent experience
- Minimum three years of full-time experience as a travel agent
- Proficiency with Sabre reservation system
- Strong communication skills
- Ability to work onsite in Manhattan, NY Tuesday-Thursday
- Detail oriented
- Ability to manage multiple responsibilities in a fast-paced environment
- Willingness to learn and adapt
Job Qualifications
- Bachelor's Degree or at least three years of experience as a full-time travel agent booking domestic and international travel using public and private carriers
- Strong knowledge of Sabre reservation system preferably in graphical mode including GDS formats, shortcuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges
- Self-starter able to independently service travel and concierge needs with minimal supervision
- Strong verbal and written communication skills
- Excellent dispute resolution skills
- Well-organized and detail oriented
- Enthusiastic and willing to learn
- Good time management skills thriving in a fast-paced environment
Job Duties
- Offer best in class travel consulting to valued customers complete with travel arrangements including but not limited to air, hotel, car, and limo
- Assist principal advisor business owner on all aspects of travel for their clients
- Creatively understand, evaluate, assess, and support client assistance needs offering professional advice to solve travel and transportation problems while adhering to corporate policies
- Identify, prioritize and decide necessary tasks to fulfill client needs
- Finalize air, car, and hotel bookings using Sabre reservation system
- Issue tickets, exchanges, MCOs, voids, and refunds using Sabre
- Perform invoicing using Sabre or Agent Portal
- Reconfirm booked and confirmed travel prior to and during travel, problem-solve throughout trip
- Conduct internet research to meet customers’ travel objectives
- Handle customer service issues directly with vendors to achieve best resolution while informing independent advisor
- Plan international travel with knowledge of world geography, routing, faring, and international travel requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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