Tamus

Coordinator, Community Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.75 - $28.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
Tuition Benefits
Retirement Plan
Paid Time Off
wellness programs

Job Description

Texas A&M University-Corpus Christi (TAMU-CC) is a vibrant and diverse institution designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI). With an enrollment of approximately 11,000 students representing 47 states and 54 foreign countries, TAMU-CC stands as a beacon of higher education in South Texas. The university employs over 3,400 people, including more than 1,400 full-time and 2,000 part-time staff members, such as students and graduate assistants. TAMU-CC offers a comprehensive range of undergraduate, graduate, and doctoral programs. Being a member of the Texas A&M University System, the university enjoys access to extensive resources, broader recognition, and collaboration... Show More

Job Requirements

  • Bachelor's degree
  • three (3) years of related experience
  • ability to collaborate effectively across departments and with volunteers
  • strong written and verbal communication skills
  • strong interpersonal skills and comfort in public-facing roles
  • occasional evening and weekend work required
  • ability to lift up to 25 pounds and move throughout museum facilities

Job Qualifications

  • Bachelor's degree
  • three (3) years of related experience
  • additional education may be considered as a substitution for minimum requirements, such as a master's degree and one (1) year of related experience
  • demonstrated organizational and project management skills
  • strong written and verbal communication skills
  • ability to collaborate effectively across departments and with volunteers
  • strong interpersonal skills and comfort in public-facing roles
  • occasional evening and weekend work required to support museum programs and events
  • ability to lift up to 25 pounds and move throughout museum facilities
  • preferred qualifications include master's degree
  • one (1) year of event planning or public programming experience
  • experience in a museum, nonprofit, or higher education environment
  • experience in community engagement, membership, or visitor services
  • familiarity with visitor experience metrics and evaluation tools
  • experience working with customer relationship management (CRM) or membership databases

Job Duties

  • Manage and grow the museum's membership program to ensure long-term sustainability
  • coordinate membership acquisition, renewals, acknowledgements, benefits fulfillment, and stewardship communications
  • maintain accurate membership records and reports using the museum's CRM/database systems
  • collaborate with development, marketing, and visitor services staff to align messaging and outreach
  • prepare membership-related reports, projections, and budget inputs
  • develop, implement, and assess strategies to enhance the on-site and digital visitor experience
  • oversee front-of-house operations in collaboration with visitor services staff and volunteers
  • maintain and update visitor-facing materials including signage, publications, and web content
  • coordinate with education, events, and marketing teams on visitor-facing initiatives and programs
  • collect and analyze visitor feedback to inform service improvements and retention strategies
  • plan, coordinate, and execute community-centered programs that bring new and returning audiences to the museum
  • serve as the primary staff lead for Third Thursday, with responsibility for planning, logistics, promotion coordination, and on-site execution
  • collaborate with AMST staff and community partners to support the planning and execution of free community days and other access-focused programs
  • work with marketing to promote community events through digital and on-site channels
  • track attendance, audience engagement, and outcomes for community programs to inform future planning and improvements
  • represent the museum at community events and downtown initiatives as assigned
  • supervise and support database, visitor services, and/or front-desk support staff as assigned
  • coordinate workflows related to membership, admissions, and visitor data
  • participate in department head meetings, board-related activities, and institutional planning sessions as needed
  • assist with budgeting, reporting, and administrative documentation
  • perform other related duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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