Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $45,000.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee wellness programs
Tuition Assistance
Job Description
The University of Florida is a prestigious public research university located in Gainesville, Florida. Known for its vibrant campus life, comprehensive academic programs, and dedication to research and community service, it is one of the leading institutions in the United States. The university prides itself on providing a supportive environment that fosters growth, innovation, and collaboration across numerous disciplines. With a strong commitment to diversity and inclusion, the university offers an extensive range of services and activities to enhance the student experience and community engagement.
Within the University of Florida, the Housing and Residence Life department plays a cr... Show More
Within the University of Florida, the Housing and Residence Life department plays a cr... Show More
Job Requirements
- A bachelor's degree in an appropriate area of specialization and three years of appropriate experience
- or a high school diploma and seven years of appropriate experience
- Appropriate college course work may substitute at an equivalent rate for the required experience
- Demonstrated ability to manage guest services and event logistics
- Strong communication and organizational skills
- Proficiency with event and office management software
- Ability to supervise staff and lead teams
- Experience with billing, invoicing, and financial record-keeping
- Capability to handle multiple projects and high-volume work
- Ability to provide on-site event management
- Willingness to serve in after-hours on-call rotation
- Knowledge of applicable rules, regulations, policies, and procedures
Job Qualifications
- Bachelor's degree in an appropriate area of specialization or equivalent experience
- Three years of experience in conference service operations, event management, or hospitality management
- Knowledge of occupancy management and multi-reservation handling
- Proficiency in event planning, logistics, and on-site event management
- Familiarity with UF campus facilities and reservation policies
- Strong written and verbal communication skills
- Demonstrated customer service experience
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with event management software
- Ability to supervise and lead student staff effectively
- Strong organizational skills and ability to manage multiple tasks
- Ability to work collaboratively with teams, clients, and vendors
- Capability to handle high-volume detailed work with accuracy
- Ability to function effectively in fast-paced environments
- Knowledge of policies and procedures related to event and housing management
Job Duties
- Manage guest and intern housing operations including reservations, check-in/out, and payment collection
- Prepare materials and coordinate pre/post reservation activities and client needs
- Organize and conduct space tours and site visits
- Survey apartments/housing for inventory of supplies and furnishings
- Coordinate supply orders and space turnovers with internal units
- Manage occupancy for reservable spaces including summer occupancy
- Ensure compliance with UF policies for youth programs and conferences
- Oversee event reservation workflows, logistics, and client services
- Conduct space inventory and maintain equipment and furnishings
- Coordinate billing and payment processing for events and spaces
- Provide on-site event management ensuring policy compliance and safety
- Use computer software for event services, occupancy management, and invoicing
- Communicate with clients on bookings, documents, and agreements
- Manage billing, vendor payments, and dispute resolution
- Maintain records of occupancy, finances, and reports
- Collaborate with marketing for communication materials
- Participate in after-hours on-call rotation for emergencies
- Lead and supervise student staff including training, scheduling, and performance
- Implement policies for event staff quality and safety
- Serve on university committees and handle special projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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