Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
health savings accounts
401k retirement savings program
Job Description
The Madrona, located in the charming town of Healdsburg, CA, is a boutique hotel that embodies refined hospitality and a unique blend of local culture and luxury. Nestled within nine acres of beautifully landscaped grounds just one mile from Healdsburg town square, The Madrona offers 22 charming guest rooms and suites that reflect warmth and comfort. This property is also home to a lively Michelin star restaurant known for its exceptional farm-to-table dining experiences, featuring a Chef's garden, fruit and olive orchards, and a vineyard. It serves as a vibrant gathering place for breakfast, lunch, dinner, private events, pop-up dinners,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front desk, concierge, or hospitality roles preferred
- Excellent communication skills
- Ability to multitask effectively
- Availability to work weekends and flexible hours
- Professional demeanor and customer service orientation
- Familiarity with local area is desirable
Job Qualifications
- Previous front desk, concierge, or hospitality experience preferred
- Strong communication and multitasking abilities
- A calm, professional demeanor and genuine passion for guest service
- Familiarity with Healdsburg and Sonoma County restaurants, wineries, and cultural offerings is a plus
- Flexible availability, including weekends and holidays
Job Duties
- Greet guests with warmth and professionalism, ensuring a seamless arrival and departure experience
- Handle reservations, confirmations, and guest communications via phone, email, and in person
- Provide tailored recommendations for dining, wine tasting, and local attractions
- Process payments accurately, maintain guest records, and follow all cashiering procedures
- Coordinate with housekeeping, maintenance, and food & beverage to fulfill guest requests promptly
- Maintain an organized, polished front desk and lobby environment
- Handle guest concerns with empathy and discretion, ensuring timely resolution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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