Concierge (Union)

NYC, NY, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $22.29 - $29.72

Work Schedule

Fixed Shifts

Night Shifts

Benefits

401(k) matching

Paid Time Off

Opportunities for advancement

Referral program

Job Description

Brookfield Properties is a distinguished real estate company specializing in residential living spaces that cater to a diverse range of lifestyles and life stages. Recognizing that residential needs are unique and cannot be addressed with a "one-size-fits-all" approach, Brookfield Properties offers an expansive portfolio characterized by exceptional quality, dedicated service, and unwavering support for its residents. The company prides itself on maintaining high standards across all its properties, ensuring that every resident experiences comfort, convenience, and a welcoming community environment.

Brookfield Properties' commitment to excellence extends beyond just providing housing. Each property is managed with care to enhan... Show More

Job Requirements

High school diploma or GED
1-2 years of required experience Concierge or Hospitality
May require valid driver’s license depending on needs of property
Required skills include customer service, adaptable, initiative, and Microsoft Office

Job Qualifications

High school diploma or GED
Preferred associate degree in Concierge/Hospitality/Customer Service
1-2 years of experience in Concierge or Hospitality
Strong customer service skills
Adaptable and takes initiative
Proficient in Microsoft Office

Job Duties

Provides service to property residents and visitors
Manages the entrance of the buildings and monitors the traffic into the buildings
Provides a warm greeting to all residents and guests
Maintains knowledge and provides information to residents regarding available services and upcoming events in the city
Establishes and maintains ongoing contact with sources of information
Makes dinner, theater and local recreation reservations for residents
Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
Greets residents and visitors
Keeps lobby bulletin board up to date with information of interest to residents
Plans and implements social and recreational programs for property residents such as movies, game nights and other social events
Assist residents with packages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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