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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical
Dental
Vision
Disability insurance
Paid Time Off
Employee housing discount
paid sabbatical
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
charitable giving program
Job Description
Greystar is a premier global real estate platform specializing in property management, investment management, development, and construction services. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to be the largest operator of apartments in the United States, managing over one million units worldwide across more than 250 markets. With over $300 billion in real estate managed globally and $79 billion in assets under management, Greystar is recognized for its expertise, innovation, and commitment to delivering exceptional residential experiences. The company's vision is to provide world-class service in the rental residential real estate industry, a commitment that... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand, walk, and sit for extended periods
- Capable of lifting or maneuvering up to 25 pounds independently and 50 pounds with assistance
- Willingness to work flexible schedule including evenings, weekends, and holidays
- Ability to work inside and outside in various weather conditions
- Rare travel required
- Ability to communicate effectively and work as part of a team
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Basic computer skills for scheduling and data entry
- Knowledge of local area amenities and services
Job Duties
- Greet prospects and residents as they enter the office or leasing area
- Ensure the comfort of prospects and visitors while they wait
- Answer phone calls and route them to appropriate team members
- Assist with completed service request call backs
- Maintain guest suite schedules ensuring proper payment and cleanliness
- Manage and coordinate loading dock or elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to opening
- Manage all package deliveries and notify residents within 24 hours
- Maintain tracking logs for equipment rentals and services
- Assist community team with scheduling, planning, and organizing resident activities
- Keep detailed information on local restaurants, shops, delivery places, and maintain contacts with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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