Northeast Ohio Medical University logo

Concierge Services Coordinator (NEO)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,689.00 - $56,432.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Tuition Reimbursement

Job Description

NEOMED, or Northeast Ohio Medical University, is a distinguished institution dedicated to advancing health education, research, and innovation. Located in Cleveland, Ohio, NEOMED is known for its commitment to fostering collaborative healthcare education and providing outstanding support to its faculty, staff, and students. The university specializes in bringing together diverse disciplines such as medicine, pharmacy, nursing, and health professions under one roof, advancing knowledge and promoting community health through both academic excellence and practical partnerships with clinical sites. With a focus on creating an inclusive, supportive, and dynamic academic and clinical environment, NEOMED continues to serve as a critical hub... Show More

Job Requirements

  • must be able to utilize a phone, computer and other office equipment
  • bachelor's degree in education, higher education administration, public health or related field
  • minimum 3 years related work experience in higher education or health-related field
  • proficient in microsoft office suite

Job Qualifications

  • bachelor's degree in education, higher education administration, public health or related field
  • minimum 3 years related work experience in higher education or health-related field
  • proficient in microsoft office suite
  • knowledge of learning management systems preferred

Job Duties

  • serve as primary liaison and support resource at clinical partner institutions in northeast ohio for neomed faculty and staff
  • interact professionally with healthcare practitioners, faculty, public, and students to create a favorable impression of neomed
  • work collaboratively with facility staff to enhance relationships between partner institutions and neomed
  • facilitate faculty and resident onboarding
  • assist medical staff and residents with faculty appointment applications and processing
  • assist with cv creation
  • prepare and submit required documents to create email accounts and provide access to neomed services
  • educate faculty about the master teacher guild and assist with membership applications
  • advertise and notify faculty about university events
  • assist faculty with virtual consultations and administrative tasks
  • conduct daily walk-arounds to meet and support physicians and faculty
  • work closely with colleges to prepare faculty for student participation in clerkships and education experiences
  • function as the primary liaison for one-stop access to neomed services by partner institution faculty and staff
  • connect partner institution faculty with neomed faculty and experts for research collaboration
  • identify additional collaborative opportunities for leadership consideration
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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