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Concierge ~ Senior Living Community ~ FT ~ West Des Moines
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $17.50
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee Assistance Programs
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Charitable and philanthropic opportunities
Tuition Reimbursement
free shift meal
Job Description
MorningStar Senior Living is a distinguished provider of senior living communities dedicated to enhancing the lives of older adults through compassionate care and a vibrant, supportive environment. As a company, MorningStar Senior Living is driven by a strong culture that emphasizes respect, kindness, and servant-leadership, aiming to create a transformative lifestyle for its resident-heroes and their families. This commitment to excellence and heartfelt service shapes every aspect of the company, from the leadership philosophy to the day-to-day interactions of team members across their communities. They prioritize building a nurturing and inclusive environment where employees feel valued and empowered to make... Show More
Job Requirements
- High school diploma or equivalent preferred
- at least one year of front desk or reception experience preferred
- knowledge of typing, filing, office equipment use including copy and postage machines
- ability to communicate effectively and provide excellent customer service
- commitment to respecting resident rights and confidentiality
- ability to work evening shifts on Sunday, Monday, Tuesday, and Wednesday
- positive attitude and strong interpersonal skills
Job Qualifications
- Demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
- at least one year preferred of front desk/reception related experience
- high school or equivalent preferred but not required
- typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
- be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
- be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
- meet deadlines, organize, and prioritize the workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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