Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Santa Rosa is a premier senior living community nestled within a beautifully landscaped campus, designed to offer residents exceptional quality, comfort, and care enhanced by five-star services and amenities. Managed by Oakmont Management Group, a distinguished leader in the senior living industry, this community supports continuing independence through personalized and comprehensive support for every resident. With a deep commitment to delivering meaningful lifestyles and fostering meaningful relationships, Ivy Park embraces values such as authenticity, teamwork, compassion, commitment, and resilience, establishing a culture that is both welcoming and empowering for residents, families, and team members alike.
The C... Show More
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Job Requirements
- Be at least 18 years of age
- have a high school diploma or equivalent
- possess two (2) years of experience in a hospitality setting or senior living community preferred
- demonstrate excellent customer service skills
- be proficient in operating personal computers and MS Office programs
- communicate effectively in written and verbal form with diverse individuals
- successfully pass criminal background and health screening tests including physical and TB testing
- comply with COVID-19 or other communicable disease prevention regulations as required
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- adhere to health and safety guidelines regarding vaccination, screening, and PPE use as required by regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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