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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $19.50
Work Schedule
On-call
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee wellness programs
Professional development opportunities
collaborative work environment
comprehensive total rewards package
Job Description
Best Upon Request Corporate, Inc. (BEST) is a nationally recognized concierge service provider headquartered in Cincinnati, Ohio. Certified as a Great Place to Work for seven consecutive years, BEST is a values-driven company that focuses on enriching the lives of clients, customers, team members, and the community. Its core mission is to create life-enhancing experiences through professional concierge services that support employees and improve organizational culture by reducing stress and managing non-clinical patient needs. BEST serves a diverse range of industries including finance, technology, insurance, consulting, manufacturing, distribution, and healthcare, showcasing its versatility and commitment to exceptional service across multiple... Show More
Job Requirements
- Ability to pass a background check and drug screen
- must have valid driver’s license
- reliable transportation
- maintain required vehicle insurance coverage
- must be able to stand, sit, and walk for extended periods
- ability to move, lift, carry, push, and pull objects weighing up to 25 pounds regularly and occasionally up to 50 pounds
- flexible to work on-call as needed, including shifts from 8 AM to 5 PM Monday through Friday
Job Qualifications
- At least one year experience in a fast-paced customer service environment
- proficiency in Microsoft Office including Outlook, Word, and Excel
- proficient with point-of-sale technology platforms and data entry accuracy
- self-motivated to engage proactively with customers
- passionate about supporting people
- detail oriented and committed to accuracy
- excellent verbal and written communication skills
- creative, curious, and solutions-minded
- transparent, authentic, positive, values-driven, and an excellent listener
- high interpersonal skills to handle dynamic customer situations with poise and professionalism
- ability to manage multiple service requests and deliver on time
Job Duties
- Fulfilling customer services such as running errands, coordinating vehicle services, planning events, facilitating shipping needs
- accurately capturing service activity within BEST’s service management platform
- marketing services and promotions to customers
- living out BEST’s core values at work by being trustworthy, compassionate, resourceful, focusing on results and creating value
- engaging proactively with customers
- managing multiple service requests efficiently
- maintaining professionalism and tact in dynamic customer situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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