Concierge, Multifamily

Durham, NC, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

Retirement Plan

Employee assistance program

work-life balance initiatives

Job Description

Cushman & Wakefield is a global real estate services firm renowned for delivering high-quality property management, investment management, and advisory services to clients worldwide. With a strong reputation for excellence and innovation, Cushman & Wakefield operates across multiple sectors, including commercial, residential, and multifamily properties. The company is committed to providing superior service while fostering sustainable communities and maximizing asset value for property owners and investors.

Within the multifamily sector, Cushman & Wakefield offers comprehensive property management solutions that focus on enhancing the living experience of residents in apartment communities. Their approach blends innovative technology with personalized service to cr... Show More

Job Requirements

High school diploma, GED, trade, technical, or vocational school
1+ years of related experience
ability to speak, write, and communicate effectively in English
must maintain professional appearance and comply with dress code policy
ability to cope in a fast-paced environment and work under minimal supervision
ability to stand, walk for extended periods, ascend and descend staircases and ladders
ability to lift, carry, push, or move objects weighing up to 25 pounds
ability to travel between properties in varying weather conditions

Job Qualifications

High school diploma or equivalent
at least 1 year of related experience
excellent spoken and written communication skills in English
ability to maintain professional appearance and comply with dress code
ability to work under minimal supervision in a fast-paced environment
customer service experience
competency in using office equipment such as computers and phones

Job Duties

Welcoming resident guests
managing after-hours package pickup
addressing resident inquiries and concerns
updating communication logs
providing resources and creating a welcoming environment for residents, customers, vendors, and neighbors
acquiring broad knowledge of the community and surrounding area
building strong relationships with residents
marketing the property through social media, blogging, and internet presence
maintaining positive communication between residents and community representatives
assisting with resident events and initiatives
answering the concierge phone line
ensuring community amenities have proper inventory
communicating proactively with management
reviewing activity logs at the start of each shift
maintaining confidentiality regarding residents
adhering to property guidelines and standards
maintaining presentation of work area
performing other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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