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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Vision Insurance
critical illness insurance
accidental insurance
401(k)
Paid Time Off
hotel discounts
Job Description
Marriott Tampa Westshore is a distinguished full-service hotel located in the vibrant Tampa Bay area, offering exceptional accommodations and hospitality to both business and leisure travelers. As part of Marriott International, a globally recognized leader in the hotel industry, Marriott Tampa Westshore delivers outstanding service and quality amenities that ensure every guest enjoys a memorable and comfortable stay. The hotel prides itself on fostering a dynamic and guest-centric environment, where every team member plays a crucial role in creating an inviting atmosphere. With its prime location near Tampa International Airport, major corporate offices, and popular attractions, Marriott Tampa Westshore serves... Show More
Job Requirements
- at least one year of customer service experience in a hospitality environment
- strong communication skills and a service-oriented attitude with a focus on guest satisfaction
- ability to multitask efficiently and maintain a high level of organization in a busy environment
- ability to work flexible hours including weekends and holidays
- previous experience in food and beverage service or as a concierge is a plus
Job Qualifications
- at least one year of customer service experience in a hospitality environment
- strong communication skills and a service-oriented attitude
- ability to multitask efficiently and maintain organization in a busy environment
- previous experience in food and beverage service or as a concierge is a plus
Job Duties
- create a memorable experience by greeting and assisting guests in the Concierge Lounge
- offer exceptional service by providing beverages, snacks, and light meals
- respond promptly and professionally to guest inquiries about hotel services and local attractions
- maintain cleanliness, organization, and adequate stock of the Concierge Lounge
- build rapport with guests and assist with special requests
- provide personalized service to VIP and loyalty program members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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