Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer paid short-term disability
Tuition Reimbursement
Employee assistance program
Employee Referral Bonus
Paid Time Off
retirement plans
Job Description
Blue Skies of Texas is a distinguished senior living community located in San Antonio, Texas, with two campuses: Blue Skies East and Blue Skies West. Established originally as Air Force Village I in 1970 and followed by Air Force Village II in 1987, the community was designed to support retired officers of the armed forces and their families. Over time, the community expanded in 2014 to include a broader demographic of retired seniors, including those from civilian careers, and was renamed Blue Skies of Texas to reflect its inclusive vision. This senior living community combines a rich legacy of camaraderie... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years' experience in a customer service-related role preferred
- proficient in Microsoft Office Suite
- familiarity with scheduling tools beneficial
- possesses a valid Texas driver's license
- ability to work core hours from 8 am through 5 pm, Monday through Friday
- flexibility to work evenings, weekends, and holidays occasionally
- business casual dress code suitable for indoor and outdoor activities
- must maintain a neat and professional appearance
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- discretion in handling sensitive information
- proactive problem-solving approach
Job Qualifications
- Excellent interpersonal and communication skills with a strong customer-first mindset
- ability to build positive relationships with residents and local vendors
- background in customer service, hospitality, or a related field preferred
- experience in coordinating services and managing schedules
- detail-oriented and highly organized with the ability to multitask in a fast-paced environment
- maintains professionalism and discretion when handling sensitive information
- proactive and solution-oriented with strong problem-solving skills
- committed to enhancing the resident experience
- high school diploma or equivalent
- minimum of two years' experience in a customer service-related role preferred
- proficient in Microsoft Office Suite
- familiarity with scheduling tools beneficial
- possesses a valid Texas driver's license
Job Duties
- Serve as primary point of contact for residents, ensuring a welcoming and professional experience
- respond promptly to resident inquiries and coordinate requested services
- schedule and communicate with service providers to ensure timely and high-quality service delivery
- assist with front desk operations, including answering calls, responding to emails, and handling in-person inquiries
- provide residents with accurate information about community services, activities, and resources
- maintain organized records of service requests, schedules, invoices, and vendor communications
- build positive relationships with residents to foster a sense of community and ensure satisfaction
- address resident concerns and escalate issues as necessary to the resident director
- monitor and restock front desk supplies or village store as needed to ensure smooth daily operations
- support community events or initiatives as needed to enhance resident engagement and participation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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