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CONCIERGE - CAROLINA BAY AT AUTUMN HALL

Job Overview

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Compensation

Hourly
Range $13.25 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
friendly work environment

Job Description

Liberty Senior Living is a respected establishment committed to providing compassionate and high-quality senior care services. Known for its warm and supportive community environment, Liberty Senior Living specializes in offering residents a comfortable and secure living experience while fostering independence and dignity. The facility prides itself on maintaining a team-oriented atmosphere where every employee plays a vital role in ensuring the well-being of its residents. Located in a welcoming neighborhood, Liberty Senior Living combines professional care with a family-like atmosphere to promote the highest standard of senior living.

Currently, Liberty Senior Living is seeking a dedicated and experienced Conc... Show More

Job Requirements

  • Must be a high school graduate
  • must be a team player with a positive and considerate attitude
  • must be organized and able to handle multiple tasks at one time
  • must have knowledge of computers
  • must be able to work well under pressure
  • must be able to problem-solve
  • must be willing to perform various functions
  • must read, know, follow and explain personnel, department and facility policies
  • must be able to be cheerful and represent a positive, professional first impression at all times

Job Qualifications

  • High school graduate
  • strong computer skills
  • ability to work well under pressure
  • excellent problem-solving abilities
  • team player with a positive and considerate attitude
  • organized and able to handle multiple tasks simultaneously
  • knowledge of building safety and emergency procedures
  • effective communication skills
  • ability to maintain confidentiality
  • prior experience in a customer service or concierge role preferred

Job Duties

  • Answer phones and route calls to the appropriate person or department
  • ensure all entering sign in via kiosk
  • call resident apartment to announce visitor before sending visitor to apartment
  • enter work orders for housekeeping, pest control, and/or maintenance issues as requested
  • accept packages, monitor postal delivery, and call residents about their packages
  • inform Executive Director and department heads when officials enter the building
  • initiate assistance from local medical professionals during emergencies
  • know building layout to assist emergency services
  • operate fire alarm panel and direct resident response during emergencies
  • receive and deliver flowers and notify appropriate person
  • assist individuals completing applications and direct them accordingly
  • meet and greet all new residents
  • assist visitors, families, and employees as needed
  • participate in fire response and follow policies
  • secure building during evening shifts with extensive walking
  • make security rounds during overnight shifts
  • deliver newspapers to resident doors
  • complete resident daily check in at 10am
  • respond to resident emergency calls as they occur
  • assist before, during, and after disasters
  • perform all other assigned duties

Job Location

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