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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $20.50
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
401(k) with Company Match
short-term disability
long-term disability
Critical Illness Plan
Accident Plan
Hospital indemnity plan
Employee assistance program
Paid Time Off
Job Description
Greystar is a global leader in the investment, development, and management of rental housing communities. As a company committed to excellence, Greystar operates numerous residential communities across different markets with a mission to create remarkable living experiences for residents while delivering superior investment returns for its clients. Known for its innovation and comprehensive approach to community management, Greystar emphasizes resident satisfaction, operational efficiency, and a collaborative work environment. Their corporate culture fosters continuous personal and professional growth, making them a sought-after employer in the real estate and property management sector.
The Concierge - SH role is a pivotal position with... Show More
The Concierge - SH role is a pivotal position with... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Excellent communication skills
- Ability to multitask
- Strong organizational skills
- Basic computer proficiency
- Ability to work flexible hours that may include weekends and evenings
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle various responsibilities efficiently
- Familiarity with local area amenities and services
- Basic computer skills
- Ability to work collaboratively with a sales and community management team
Job Duties
- Greet prospects and residents as they enter the leasing area and ensure their comfort
- Answer phone calls and route them to the appropriate team member
- Assist with service request callbacks as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness
- Manage and coordinate the loading dock and elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to office opening
- Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, and delivery places and maintain vendor relationships
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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