Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
401(k) Plan
Paid training
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enriching the lives of its residents and staff through a strong foundation of core values. These values include Respect, Excellence, Appreciation, Connection, and Honor. By fostering enduring relationships, meaningful connections, and a genuine sense of belonging, Cardinal Bay strives to help its residents grow, thrive, and be active contributors to community life. The organization takes immense pride in creating a nurturing and vibrant environment that supports both the physical and emotional well-being of seniors. Advocating for dignity and quality of life, Cardinal Bay is deeply committed to... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas driver's license is required along with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgement, and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas driver's license
- Good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Willingness to undergo a routine background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Track incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas and all other areas visible to the public
- Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times, according to community protocol
- Answers telephone and determines nature of call and relays information or routes call as appropriate
- Operates paging/telephone system as required
- Makes hourly rounds inside and outside the community to ensure the safety of residents, staff, and visitors
- Escorts residents, staff, or visitors to their vehicles and parks resident's vehicles upon request
- Assists with maintenance orders through an electronic maintenance order system
- Addresses equipment malfunctions (fire, alarm, etc.) and assists with repairs as appropriate
- Monitors emergency calls, doors, and fire alarms and responds in accordance with established policies and procedures
- Responds promptly to emergency/fire alarms and any perceived threat to community or individual safety
- Follows established procedures for contacting appropriate authorities, assisting residents and staff
- Sets up or takes down for activities as requested
- Maintains a professional appearance and good personal hygiene per company policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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