Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Birthday and anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical and Prescription Drug Insurance including Dental and Vision
Basic term life/AD/AD
401k
Flexible Spending Account for Dependent Care
Job Description
Dial is a vibrant community-focused establishment dedicated to providing exceptional living experiences for seniors. As a leading provider in senior living services, Dial fosters an environment where both residents and staff find fulfillment and purpose. The company is recognized for its commitment to enriching the lives of its residents by not only increasing their lifespan but significantly enhancing the quality and joy of their daily lives. At Dial, the team members are valued for their contributions and have the unique opportunity to learn from experienced seniors, becoming an essential part of a supportive and compassionate community. The establishment operates with... Show More
Job Requirements
- High school diploma or GED
- previous experience as concierge or providing resident services
- must be at least 18 years of age
Job Qualifications
- Microsoft Office programs
- promote teamwork in providing services to residents
- willingness to learn and help others
- enjoyment in working with older adults
Job Duties
- Welcomes, determines nature of business, directs, registers, and announces all guests and visitors to appropriate personnel or Resident/Member
- provides continual face-to-face communication with residents/families as a source of information for all community activities, events, policies, and procedures
- takes transportation requests, maintains transportation log and drives as needed
- answers multiline telephone system to accept incoming calls determine purpose of callers, and direct callers to appropriate personnel
- responds to emergency situations and is the point of contact in all emergency situations
- makes reservations and maintains schedules for Guest Suites
- ensures room readiness for guests
- checks guests in and out
- receives payments rent fees, Guest Suites, activities, and events as well as services and products
- receives mail and packages and ensures they are distributed accurately and timely
- updates and maintains resident/family emergency list and contact information as changes occur
- processes clubhouse reservations for private events and guest suites
- receives requests for maintenance and housekeeping services
- performs any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping
- ensures reception area and Clubhouse are kept neat and clean
- notifies Director when items need to be ordered, received, and maintained office and kitchen supplies
- assists with activities/events as needed
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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