Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Appreciation Programs
Career development opportunities
safe work environment
supportive team culture
flexible scheduling
Job Description
St. James Place is a distinguished senior living community dedicated to creating a workplace culture where employees feel valued, inspired, and motivated to grow professionally. This establishment is renowned for providing a supportive and positive environment that emphasizes joyful service and exceeding the expectations of residents, their families, and guests. St. James Place offers a vibrant setting where meaningful work is celebrated, and every team member plays a significant role in contributing to its mission of compassionate care and excellent service delivery. The company is committed to fostering a culture where people love to come to work because they feel... Show More
Job Requirements
- High school diploma or GED
- previous experience as a front desk concierge, receptionist or office assistant
- previous experience with multi-line telephone systems
- basic computer experience
- ability to work in an office environment while utilizing proper body mechanics
Job Qualifications
- High school diploma or GED
- previous experience as a front desk concierge, receptionist or office assistant
- previous experience with multi-line telephone systems
- basic computer experience
Job Duties
- Answers telephone with proper greeting and pleasant demeanor
- screens and properly transfers calls in a timely manner
- greets residents, staff, and visitors, providing a joyful customer service experience
- stays abreast of special events and activities and provides accurate information to residents and visitors
- coordinates communication between the residents and departments as needed
- maintains a desk logbook and performs procedures to open and close the desk
- monitors and responds to email and forwards messages to the appropriate individual
- promptly and courteously responds to inquiries about St. James Place
- provides informational brochures to walk-in visitors
- assures that the desk is staffed and arranges for desk relief when needed
- assures that deliveries to residents are properly arranged and delivered timely
- notifies Transportation of requests for services or pickup
- assists residents or families with requests for services or meals
- enters maintenance requests in work order system
- monitors resident alert system and fire panels and promptly notifies the responsible parties of concerns
- maintains knowledge of and performs procedures related to fire alarm and fire drills
- provides information to staff and residents on the status of emergency situations or drills
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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